Refund Policy

At ARMODE Jewellery, customer satisfaction is very important to us. We want you to shop with confidence and clarity, so please read our refund policy carefully before placing an order.

✅ Returns & Exchanges

We accept returns or exchanges only in case of damaged, defective, or incorrect products received.

If you receive a damaged or wrong item, please inform us within 48 hours of delivery by contacting our customer support with:

  • Order ID

  • Clear photos or video of the product

  • A short description of the issue

Once verified, we will arrange a replacement or refund, as applicable.

❌ Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable and non-refundable:

  • Earrings (once delivered)

  • Used or worn jewellery

  • Products damaged due to misuse or mishandling

  • Orders placed during sale / discount offers (unless damaged)

🔄 Refund Process

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method used at checkout

  • Shipping charges (if any) are non-refundable

🚚 Exchange Process

  • Exchanges are processed only after the returned product is received and inspected

  • Replacement will be shipped within 3–5 business days after approval

❌ Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order

  • Once the order is shipped, cancellation is not possible

⚠️ Important Notes

  • Please make an unboxing video at the time of delivery. This is mandatory for damage or wrong product claims

  • Armode Jewellery reserves the right to approve or reject any return/refund request after inspection

  • No refunds for cash on delivery refusal

📩 Contact Us

For any refund or return-related queries, contact us at:
📧 Email: support@armodejewellery.com
📱 WhatsApp: +91-8368640184